Frequently Asked Questions

1. What is a VCC or a Virtual Credit Card?
2. What type of VCC do you offer?
3. Do you send the VCC to a physical location? If no, how do I receive my mine?
4. What information will I receive in email about the VCC I ordered?
5. How long does it take to process virtual credit card orders?
6. What is the validity/expiry of a VCC for account verification?
7. Is a VCC for account verification reloadable?
8. What is the cost of a VCC?
9. Which bank issues the VCC you sell?
10. How can I pay you?
11. How can I get a VCC from you?
12. Who can get a VCC and do you require any ID?
13. I bought a VCC and added it successfully but my account is still unverified!
14. Can a VCC I bought form your site be used at ATM machines for Cash withdrawal?
15. I want to became a VCC reseller, how can I do?
16. Do you have special rates for resellers?
17. What is the refund or order cancellation policy?
18. Are there any Terms of Service or Cardholder agreement?
19. I have a question not covered anywhere on your website.

What is a VCC or a Virtual Credit Card?

A Virtual Credit Card is a prepaid that works like a real credit card. It can be used at websites, online merchants, internet shops and web stores over the internet where payment by credit card is accepted.
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What type of VCC do you offer?

At this moment, we are offering VCC for PayPal, eBay and Google AdWords verification only, those VCC are single-use, non-reloadable and expire after 4 months, or 24 hours if unused.

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Do you send the VCC to a physical location? If no, how do I receive my mine?

No, it is a virtual card, it cannot be sent physically. It is sent virtually to your email address.
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What information will I receive in email about the VCC I ordered?

You will receive the following in your email to constitute a virtual credit card:
• The 16 digit virtual credit card number
• The 3 digits of CVC / CVC2 number, also called the verification code.
• The issue date
• The expiry date
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How long does it take to process virtual credit card orders?

A VCC is sent to the client's email address between 1 to 8 working hours excluding (weekends/holidays) after payment is received and verified.
Point to note, 99% orders are completed even faster than above timeframe. Utmost effort is made to complete the order as per above timeframe, however it should be noted we do not guarantee or held responsible for damage or losses if any delay occurred in a situation beyond our control such as banking slowlessness, force majeure or any other situations.
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What is the validity/expiry of a VCC for account verification?

If used, the VCC has an expiry of 4 months, if unused it expires on 24 hours, please make sure to use your VCC within this timeframe.
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Is a VCC for account verification reloadable?

No, this card is a non-reloadable card.
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What is the cost of a VCC?

Please go to the Order page to see the cost of the different types of VCC we offer.
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Which bank issues the VCC you sell?

It is an offshore bank.
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How can I pay you?

We currently accept e-Gold only, we are doing our best to integrate more payment gatways such as Liberty Reserve, Western Union, Moneygram, etc.
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How can I get a VCC from you?

You can buy a VCC from us by using our order form. Just enter the types and quantities of VCC you want, enter a valid email address, click "Calculate price" then Checkout by clicking the checkout button.
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Who can get a VCC and do you require any ID?

Anyone from around the world and we do not require any ID, all we need is a valid email address to send you your VCC.
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I bought a VCC and added it successfully but my account is still unverified!

In some countries like USA, Canada and Australia, in order to verify your account, PayPal requires that you add a credit card and a bank account.
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Can a VCC I bought form your site be used at ATM machines for Cash withdrawal?

No, it is not possible, as there is no physical existence of this card. Being virtual it can only be used online
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I want to became a VCC reseller, how can I do?

If you want to become a VCC reseller, please contact us.
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Do you have special rates for resellers?

If you become a reseller, you will be able to buy VCC from us with a 30% discount (for orders paid with e-Gold), then you can resell those VCC at any price you want.
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What is the refund or order cancellation policy?

Because of sensitive nature of virtual card product, once an order is accepted for processing or a card has been issued, in both situations there is no guatanty refund or order cancellation.
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Are there any Terms of Service or Cardholder agreement?

Yes and it is very important for every client to agree and accept the terms of service/cardholder agreement at the time of card ordering.
Any client who sent a payment to order a VCC is considered to have accepted the terms of service/cardholder agreement. If a client does not agree with all or any clause(s), please avoid to use our services.
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I have a question not covered anywhere on your website.

Please contact us.
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